Eurowings Reviews

Eurowings has an overall rating of 4.5 based on 27 reviews. Customer feedback on Eurowings is mixed: Eurowings reviewers highlight positive aspects like affordable fares, good flight options, friendly staff, which strongly appeal to budget-conscious travelers and casual vacationers. However, Eurowings is often criticized for its delayed flights, limited legroom, inconsistent customer service.

4.5/5.0

27 reviews

5 Stars

13

4 Stars

13

3 Stars

0

2 Stars

0

1 Star

0

All Eurowings Reviews (27)
JulieMusgrave_38
May 22, 2026
"Quick help, but I still felt a bit unsure afterward"
I had to contact Eurowings after booking because of a seat issue, i was expecting it to be a long hassle. To my surprise, they got back to me the next day and fixed it without loads of back and forth. The reply was clear enough, though it did feel a little short. I still ended up checking the app myself afterward just to make sure everything had actually updated, which chipped away at my trust a bit. Overall, the support was helpful and fast, but not quite perfect. I’d give it 4 stars.
Cody.gilbert
May 21, 2026
"Friendly crew, decent snacks"
The cabin crew were really nice and made the flight feel comfortable. I’m usually a bit cautious when traveling and like to feel that everything is handled calmly and safely, and the staff gave off that reassuring vibe. The snacks were okay too, not amazing, but good enough for the trip.
MARCIAL
April 30, 2026
"Online check-in worked, but I felt a bit brushed off"
I used Eurowings to check in online, and overall it was straightforward. I found my booking quickly and the steps were easy enough to follow. The only annoying part was the seat selection page taking a while to load, and at first I couldn’t tell if my seat choice had actually saved. It kind of felt like the site just left me hanging with no clear confirmation. After refreshing, it was fine, and the boarding pass came through by email right away, so I didn’t have any drama at the airport. It worked in the end, but the experience felt a little dismissive in that moment.
james.Thalls
April 19, 2026
"Finally got my refund"
I had to wait a bit longer than I expected, but I did finally get my refund. Was starting to wonder what was going on, but... it came through in the end.
BARBRE
April 13, 2026
"The seat was better than I expected…"
The seat was better than I expected, which is always a small miracle when traveling. There was enough leg room, it wasn’t rock hard, and I even managed to sleep a bit. So, shocking as it may be, no complaints from me
MERRETT
April 10, 2026
"Surprisingly clean cabin"
I flew with Eurowings last week the cabin was way cleaner than I expected. The seats and tray table were all fine, and I didn’t spot any rubbish lying around, which felt like a small miracle for a busy flight. It wasn’t absolutely perfect, but overall it was tidy and decent.
janet_Kilkenny05
April 02, 2026
"Flew with Eurowings last week the…"
Flew with eurowings last week the WiFi was better than I thought it would be. As someone who likes to stay connected even on short flights, I was happy that it worked well enough for messages and a bit of browsing. It wasn’t exactly fast, but it did the job. The entertainment selection was decent too, enough to pass the time, though nothing really stood out. Overall, it was a good experience. I just wish there had been a few more options to choose from.
hello_willie022
March 20, 2026
"I flew with Eurowings last week or..."
I flew with Eurowings last week or so, and both flights were basically on time, which was kind of the main thing I cared about. Boarding felt a little slow, maybe a bit all over the place, but we still seemed to leave when we were supposed to.

It wasn’t anything fancy or memorable, but it was fine and got me where I needed to be without much hassle. I’d probably fly with them again if the price was decent enough
chester2003
March 15, 2026
"Smooth boarding, but the communication could’ve been clearer"
Boarding with Eurowings was smooth overall. The line moved quickly, the staff called the groups clearly enough, and there wasn’t much stress at the gate, which I really appreciated. The plane also left pretty much on time. That said, I did find some of the communication a bit unclear at moments, which was annoying because you’re left wondering if you’re supposed to move or wait. Still, once things got going, it was an easy boarding experience.
NEILSON
March 10, 2026
"Pretty smooth once I figured it out"
I booked with Eurowings and felt a bit unsure about the baggage rules at first, but it turned out to be easier than I expected. The policy was clear enough, and I was relieved I could add a checked bag later without a lot of hassle. The cabin bag rules are definitely a little strict, so it’s worth reading them carefully before you fly. But at the airport everything went fine and there were no real issues. I’d give it 4 stars
bryansteele9827
March 05, 2026
"No Surprise Charges"
I’m careful about checking the total before I book because I don’t like getting hit with random fees later. The fare was shown clearly upfront, and what I paid matched what I expected. No hidden surprises, which I really appreciated
ORNELAS
March 03, 2026
"I’ve mostly had a good experience…"
I’ve mostly had a good experience with the Eurowings app for checking in and pulling up my boarding pass. It did freeze on me once, which was a little annoying... but I reopened it and it came back up quickly. Overall, it gets the job done.
michell_Rivers97
March 01, 2026
"A smooth start makes a difference"
The staff at check-in were really nice and got everything handled quickly. It was a small part of the visit, but it set a good tone right away and made the whole experience feel easier.
Cheryl_kaplan03
February 25, 2026
"Easy rebooking, which I really appreciated"
I had to push my trip back by one day, eurowings made it way easier than I expected. I’m already a bit biased toward airlines that don’t make changes a hassle, so this definitely left a good impression on me. The rebooking only took a few minutes online, and the new confirmation came through quickly. Really happy with how flexible it was
JONES
February 20, 2026
"Clear updates overall"
I got clear updates throughout the process, which I really appreciated. The only small thing was that one message came a bit later than expected. Other than that, everything was easy to follow
HeidiCole
January 30, 2026
"Points showed up fast"
My loyalty points showed up not long after my flight, which was a nice surprise. I’m happy with how smooth it was overall
hello_pamela066
January 29, 2026
"Good fare, but watch the extra fees"
The fare itself was good, and by my usual standards it felt like a decent deal at first. That said, the extra fees started to add up more than I expected, so I’d definitely double-check the final total before booking.
James-quigley
January 21, 2026
"Better than I expected for the price"
I booked Eurowings for a quick trip and, to be honest, I was kind of expecting the bare minimum. But it ended up being decent value. The ticket was cheaper than most of the other options I looked at, and the flight actually left on time, so I can’t really complain. The seats weren’t anything special, obviously, but for what I paid they were fine. Booking through Eurowings was straightforward too, and I did like being able to choose just the extras I actually needed.
clydedavis9365
January 21, 2026
"Smooth bag drop and everything arrived safely"
I flew with eurowings last week and checked in one suitcase. The bag drop was surprisingly straightforward, with hardly any queue, and the staff member at the counter was really clear about the weight limit and where to place the suitcase on the scale. When I landed, the bag did take about 25 minutes to come out, which felt a little long, but it arrived in one piece with no damage and everything inside was exactly as packed. Overall, not perfect, but a decent and stress-free experience.
HUNTER
January 18, 2026
"I used the website to book a flight…"
I used the website to book a flight and it was actually easy to get around. I found what I needed without too much trouble, though I did keep wondering if I was missing a better option somewhere. The booking steps were clear, but some of the add-ons kept popping up, which made me second-guess whether I needed them or not. Payment went through fine, and the confirmation showed up quickly. It wasn’t totally perfect, but overall I’d say it was a good experience

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